Intranets use standard based Internet technology such as HTTP and TCP/IP. This means easy integration with your current network protocols and easy Internet publishing of selected information.

As new technologies become available it is more important to ensure that you have access to the resources it takes to implement solutions. There is a wealth of experience and expertise to assist in moving your company forward to a more advanced level of electronic/digital operation. We help you to plan, implement and maintain vital network resources important to your organisation.

MySQL was owned and sponsored by a single for-profit firm, the Swedish company MySQL AB, now a subsidiary of Sun Microsystems, which holds the copyright to most of the codebase.

The project's source code is available under terms of the GNU General Public License, as well as under a variety of proprietary agreements.

MySQL works on many different platforms — including AIX, BSDi, FreeBSD, HP-UX, i5/OS, Linux, Mac OS X, NetBSD, Novell NetWare, OpenBSD, OS/2 Warp, QNX, IRIX, Solaris, SunOS, SCO OpenServer, SCO UnixWare, Tru64, Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000, Windows XP, and the 32-bit version of Windows Vista (but not the 64-bit version). A port of MySQL to OpenVMS is also available.

Ajax is asynchronous, in that extra data is requested from the server and loaded in the background without interfering with the display and behavior of the existing page. JavaScript is the scripting language in which Ajax function calls are usually made.[1] Data is retrieved using the XMLHttpRequest object that is available to scripting languages run in modern browsers, or, alternatively, through the use of Remote Scripting in browsers that do not support XMLHttpRequest. In any case, it is not required that the asynchronous content be formatted in XML.

JavaScript, despite the name, is essentially unrelated to the Java programming language though both have the common C syntax, and JavaScript copies many Java names and naming conventions. The language was renamed from LiveScript in a co-marketing deal between Netscape and Sun in exchange for Netscape bundling Sun's Java runtime with their then-dominant browser. The key design principles within JavaScript are inherited from the Self programming language.

The most common host environment for JavaScript is a web browser. Web browsers typically use the public API to create "host objects" responsible for reflecting the DOM into JavaScript. The web server is another common application of the engine. A JavaScript webserver would expose host objects representing a HTTP request and response objects, which a JavaScript program could then manipulate to dynamically generate web pages.

Why is it used?

The primary use of JavaScript is to write functions that are embedded in or included from HTML pages and interact with the Document Object Model (DOM) of the page. Some simple examples of this usage are:

• Opening or popping up a new window with programmatic control over the size, position and 'look' of the new window (i.e. whether the menus, toolbars, etc. are visible).
• Validation of web form input values to make sure that they will be accepted before they are submitted to the server.
• Changing images as the mouse cursor moves over them: This effect is often used to draw the user's attention to important links displayed as graphical elements.

Because JavaScript code can run locally in a user's browser (rather than on a remote server), it can respond to user actions quickly, making an application feel more responsive. Furthermore, JavaScript code can detect user actions which HTML alone cannot, such as individual keystrokes. Applications such as Gmail are written in JavaScript, and JavaScript dispatches requests for information (such as the content of an e-mail message) to the server. The wider trend of Ajax programming similarly exploits this strength.

The main implementation of PHP is now produced by The PHP Group and serves as the de facto standard for PHP as there is no formal specification.

Released under the PHP License, the Free Software Foundation considers it to be free software.

PHP is a general-purpose scripting language that is especially suited for web development. It is the fourth most popular computer programming language, ranking behind Java, C, and Visual Basic. PHP generally runs on a web server, taking PHP code as its input and creating web pages as output. It can also be used for command-line scripting and client-side GUI applications. PHP can be deployed on most web servers, many operating systems and platforms, and can be used with many relational database management systems. It is available free of charge, and the PHP Group provides the complete source code for users to build, customize and extend for their own use.

PHP primarily acts as a filter, taking input from a file or stream containing text and/or PHP instructions and outputs another stream of data; most commonly the output will be HTML. It can automatically detect the language of the user. From PHP 4, the PHP parser compiles input to produce bytecode for processing by the Zend Engine, giving improved performance over its interpreter predecessor.

The JSP syntax adds additional XML-like tags, called JSP actions, to be used to invoke built-in functionality. Additionally, the technology allows for the creation of JSP tag libraries that act as extensions to the standard HTML or XML tags. Tag libraries provide a platform independent way of extending the capabilities of a Web server.

JSPs are compiled into Java Servlets by a JSP compiler. A JSP compiler may generate a servlet in Java code that is then compiled by the Java compiler, or it may generate byte code for the servlet directly. JSPs can also be interpreted on-the-fly reducing the time taken to reload changes.

Additionally, dynamic code which runs on the server can be placed in a page within a block <% -- dynamic code -- %> which is similar to other web development technologies such as PHP, JSP, and ASP, but this practice is generally discouraged except for the purposes of data binding since it requires more calls when rendering the page.

Uses

Many call centres use some kind of CMR software to support their call centre agents.

The function of the CMR is to coordinate the multi-channel service and support given to the customer by providing the infrastructure for responsive and effective support to customer issues, questions, complaints, etc. CMR aims to get various departments within a business, such as sales, technical support and marketing, to share the useful information that they collect from interactions with customers. Feedback from a technical support centre, for example, could be used to inform marketing staffers about specific services and features requested by customers. CMR's ultimate goal is to use information collected from all departments to improve the quality of customer service Customer Relation Management (CMR).

One of the main benefits of this contact history is that customers can interact with different people or different contact channels in a company over time without having to describe the history of their interaction each time.

SugarCRM develops CRM software in three versions:

• Sugar Community Edition
• Sugar Professional
• Sugar Enterprise.

Each product is produced from the same code tree with Sugar Community Edition containing roughly 85 percent of the functionality contained in Sugar Professional and Sugar Enterprise. The products are based on the LAMP stack of Linux, Apache, MySQL and PHP, although it is also well suited to running on other platforms that can deliver Apache, MySQL and PHP such as Windows, Solaris and Mac OS X. SugarCRM can also use alternative databases such as Oracle. Their functionality includes sales force automation, marketing campaigns, customer cases, collaboration and reporting. Sugar Community Edition is free of charge; Sugar Professional and Sugar Enterprise are sold at an annual subscription.

SWDL installs and Train on this CRM (SugarCRM).